FAQs

Q: Why should I choose Preferred Pest Solutions?

A: Many customers call us in frustration after experiences with other pest control companies due to poor communication, overpriced or ineffective services, and poor or, in many cases, non-existent follow through. We have the experience to provide quality services, the training to do so in an effective and safe manner, and the desire to do so with the professionalism and the personality of a small, family owned business. We care about our customers and treat their home and property as we would treat our own.

Q: Do I need ongoing monthly pest control services?

A: Obviously, there is no one-size-fits-all answer to this question. In some instances, if you’re dealing with a minor and isolated pest infestation, a one-time treatment may be adequate. Often, though, we find that recurring service is the best way to ensure a pest-free environment. Additionally, regular servicing of your home will be less expensive, in many cases, than a series of one-time services. Not to mention our free retreats and our 100% money back guarantee.

Q: What should I expect after the service?

A: As part of your inspection and individualized treatment plan, we will go over, in detail, exactly what to expect each step of the way. Depending on the specific pest issue and level of infestation, it is not unusual to see a brief increase in activity following the initial treatment. Additionally, you will see more dead insects over the coming days.

Q: Are your products safe for my family and pets?

A: You’re right to be concerned for the health and safety of your family and pets. When it comes to pest control, it’s important to ensure that you’re working with a licensed company that employs highly trained and skilled professionals. If pesticides are used improperly, they can indeed pose a danger to people and animals. Preferred Pest Solutions only uses pest control products regulated by the EPA, and our pest control professionals understand how to apply these products in and around your home in the safest and most effective manner.

Q: What if I see pests between my quarterly services?

A: That’s the beauty of being a quarterly customer. If you see any covered insects between your regularly scheduled services, simply call and we’ll return at no charge to take care of the problem.

Q: What areas do you service?

A: We are located in Seneca, SC and proudly service Oconee, Pickens, and Anderson counties.

Q: What forms of payment do you accept?

A: We accept cash, check, and all major credit cards including Visa, Mastercard, American Express, and Discover.